Steven Turnbull
stevenmturnbull@gmail.com |1.612.384.9792| linkedin.com/in/steven-turnbull | steven-turnbull.com
Eligible to work in the U.S. (now) and Canada (2027)
Summary
Communications professional with experience leading internal and external messaging for corporate, nonprofit, and mission-driven organizations, grounded by hands-on operations and finance experience that keeps messages tied to how an organization actually runs. Professional working proficiency in French.
Experience
Money ManagerJan 2026 – Present
WOW Windowboxes · Cincinnati, OH
- Own daily financial operations across WOW's three business entities ($5M+), including AP/AR, general ledger, cash flow, and multi-state tax.
- Review franchise P&L statements to calculate and collect monthly royalties.
- Build forecasting tools that project material needs and cost of goods for the company and its franchises.
- Partner with the company's fractional CPA on financial reporting, journal entries, and external audits.
Communications ManagerAug 2022 – Sep 2025
Tilson Technology · Portland, ME (Remote) · promoted from Communications Specialist
- Led internal communications strategy for a high-growth tech and telecom firm as it scaled from 700 to 1,400 employees.
- Grew internal communications volume 60% and lifted intranet engagement 16% through a rebuilt SharePoint intranet and new cross-departmental content calendars.
- Delivered CEO and executive messaging, including crisis communications through a public bankruptcy and sale.
- Built the company's editorial style guide and defined the executive voice, ghostwriting on the CEO's behalf.
- Authored public-facing content, including press releases, blog articles, and case studies.
Communications CoordinatorOct 2018 – Aug 2022
The Raptor Center, University of Minnesota · St. Paul, MN
- Directed multi-channel communications for an environmental-education and wildlife-rehabilitation nonprofit, including managing and analyzing social media, website, newsletter, print, and digital advertising content.
- Developed donor communications, including a twice-monthly newsletter of 12,000+ subscribers, and fundraising campaigns.
- Conceived and produced the organization's first fundraising livestream. Helped to raise $175K, surpassing goal and becoming the organization's biggest fundraiser to date and the top-performing department for donations at the University of Minnesota's College of Veterinary Medicine that year.
- Created a public science resource on avian influenza cited by national media, including The New York Times.
Product Planning & Strategy AnalystApr 2014 – Oct 2017
MoneyGram International · Minneapolis, MN · promoted from Cash Disbursements & AP Specialist
- Managed global product-launch processes and authored process documentation for a $35M product line.
- Analyzed and presented quantitative reports to guide product strategy, budget decisions, and timelines.
- Cleared a critical accounting backlog in the company's Paris office (working in French), earning a CFO/COO award nomination.
Environmental Education VolunteerMar 2010 – Apr 2012
U.S. Peace Corps · Senegal
- Designed community environmental-education programs, including obtaining grant funding for the construction of a municipal tree nursery and a youth summer camp, organizing community gardens, and driving reforestation efforts. All work conducted in French and Wolof.
Education
Concordia College · Moorhead, MN2004 – 2008
B.A., International Business & Marketing · B.A., French
Languages
English: Native. French: Professional working proficiency (TEF Canada 2026: CLB/NCLC 7–9).
Core Skills
Communications: Internal & employee communications · Executive & crisis messaging · Content strategy · Editing & AP style · Thought leadership · Employee engagement · Web & email analytics · Donor communications
Operations & finance: Financial operations · AP/AR · Cash-flow management · Process documentation · Reporting
Tools: SharePoint · Squarespace · Canva · QuickBooks Online · Smartsheet · Monday.com · Microsoft Office · Google Workspace · Google Analytics · Sendible · JungleMail · Salesforce
Community Leadership
- Secretary, Westside Citizens Coalition (2026 – Present)
- Co-Organizer, public community orchard with Common Orchards (2025 – Present): coordinated partner organizations and secured funding to take the project from concept to planting; currently steward the orchard.
- Volunteer, neighborhood tree-planting initiatives (2024 – Present)